Refund policy

Refund Policy: If you are not satisfied with the plans you order, notify us within two days and we will issue a refund based on the full amount paid less charges and expenses for work completed.  Since our products are digital downloads (PDFs), we cannot offer refunds after delivery. However, requests for revisions or substitutions will be considered on a case-by-case basis.

To be eligible for a refund, send an email to jessealexanderpe@gmail.com.  Include your order number and any additional information that you believe would be helpful.

Refund Payments: We will notify you after considering your request. Any refunds will be made on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve approved a full or partial refund, please contact us at jessealexanderpe@gmail.com.